Optimizing Operations

At Hensel Phelps, we understand the challenges our clients face after construction is complete. Our facility services team helps our clients meet these challenges head on. From anticipating market changes to satisfying tenant occupant demands to navigating complex regulatory requirements, we help our clients achieve their goals and objectives for each property. As the builders of the properties we manage, we have unique knowledge and familiarity that allow us to anticipate and remedy issues before they happen. Our services include:

Consulting / Strategic Sourcing

Hensel Phelps takes a holistic, integrated approach to professional consulting that marries our Subject Matter Experts (SMEs) work in concert with our clients to explore the best strategic approach to preserve property assets based on data, research and intelligence – and to ensure that our client’s mission and vision are achieved.

Hensel Phelps is a proven industry leader and trusted advisor. Ensuring a balance of quality and value, all consulting programs are fully customized to achieve our clients’ business goals, including:

  • Energy Management
  • Facility Assessments
  • Facility Outsourcing
  • Issue Management
  • Life Cycle Cost Analysis
  • Reality Capture
  • Resource Management

Transition to Stabilized Occupancy (TSO)

Hensel Phelps’ Transition to Stabilized Occupancy (TSO) is a proven process that focuses on delivery of stabilized facility operations. Hensel Phelps provides a custom approach to transition to facility operation stabilization for new facilities, vendor transitions, and/or other transitional situations.

This structured approach provides a proven platform for success in maintaining the building infrastructure on day one. The outcome from the first two stages of TSO is a facility playbook for operational processes, procedures and training. As a result of the final two stages of the TSO process, our clients realize the enhanced benefits of asset preservation, energy efficiency, and optimized facility life cycle costs. The components of TSO include:

  • Benchmarking
  • Commissioning
  • Key Performance Indicators (KPIs)
  • Root Cause Analysis
    The TSO process creates a long-term, bottom-line benefit through asset preservation and energy consumption savings.

Facility Management (FM) Overview

Hensel Phelps’ Facility Management (FM) solutions provide significant benefits to our clients’ property assets. Through a partnership approach, Hensel Phelps is committed to providing customized, tailored facility management programs to support the specialized goals of each client.

The Hensel Phelps Facility Services team excels at driving innovations that yield sustained cost savings and added performance of work, resulting in exceptional client satisfaction across a wide variety of market sectors. These flexible options include:

  • Integrated Work Management Systems
  • Facility Assessments
  • Facility Management
  • Operation and Maintenance (O&M)
  • Outsourced Facility Management
  • Retrofitting
  • Safety Planning / Training / Drills
  • Staffing Solutions / Continuity of Services / Account Transition
  • Sustainability
  • Warranty Management Program

Mobile Maintenance Services

Hensel Phelps’ Mobile Service Technicians provide 24-7/365 on-call services that meet facilities and occupants’ needs. Dispatched technicians perform thorough inspections, preventative maintenance, and repair of building systems and components to maximize operating efficiencies, including:

  • Mechanical Systems
  • Electrical Systems
  • Plumbing Systems
  • Life Safety Systems
  • Specialized Building Systems
  • Complete facility assessments are provided by Hensel Phelps’ technicians for all scopes of work, and long-term preventative maintenance strategies can be developed for owners who want to ensure optimum facility performance, occupant satisfaction and reduction of life cycle facility costs.

Specialized Construction

The Hensel Phelps Facility Services team works with our clients to provide specialized construction solutions for small projects, including renovations and retrofitting of existing facilities. Our clients benefit from our existing knowledge of their facilities, coupled with our construction expertise to support our clients’ goals through:

  • Specialized Projects
  • Renovation & Modernization
  • Retrofitting

The Hensel Phelps Facility Services team functions as an extension of our clients’ facilities management staff, providing expertise and management expertise across a variety of building types –  including advanced technology and manufacturing spaces, office buildings, hospitality/retail developments and healthcare facilities.