The Hensel Phelps Way

The Hensel Phelps Way is more than a mantra – it’s a collaborative approach that blends proven processes, innovative technology and effective communication throughout every phase of the project lifecycle. It is the guiding force behind everything we do – and the reason our clients keep coming back to us with their most important projects.

The Hensel Phelps Way is built on four pillars: People, Process, Partnership and Technology.


Our people are the most dedicated, knowledgeable, highly-trained, and skilled builders in the country. We develop and nurture “homegrown” talent – the average tenure of a Hensel Phelps employee is 17 years – that allows us to pass down knowledge to each new generation, and allows our employees to develop into masters of their craft through years of experience. Every Hensel Phelps Employee is cross-trained in every aspect of our operation, and every employee shares in our success through ownership.


Our process, developed in close collaboration with our partners and clients, combines industry knowledge, decades of experience, ingenuity and adaptability to deliver excellence to our clients. Whether it’s a medical facility in Florida, an office park in Denver or an airport terminal in San Francisco, our process is uniform. Our extensive training, shared knowledge and trust in each other ensure that the Hensel Phelps Way is applied to every project, delivering the quality that our clients expect.


At Hensel Phelps, we have longstanding relationships with our clients and our partners – from subcontractors to craft specialists to financing and beyond. We’ve developed these relationships based on mutual respect and earned trust. We work only with trusted professional partners, all of whom are well-versed in the Hensel Phelps Way. We consider ourselves partners with our clients, fully investing in every project and working towards our shared goals. We collaborate closely with clients and partners throughout the duration of each project, from development planning to construction to facility management.


While the principles of the Hensel Phelps Way originated with our founding in 1937, it is constantly adapting to take advantage of emerging technologies. We are always looking to revamp our tools to create new efficiencies that translate into better value for our clients, faster building schedules and real-time project reporting for progress and financials. Whether it's using Building Information Models (BIM) or MEO, our real-time, cloud-based, integrated building and management technology solution, utilizing technology is a critical component of the Hensel Phelps Way.

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Safety, Quality, Sustainability & Technology

Our Zero Accident Safety Culture is firmly ingrained throughout our organization, and fully present on every project we deliver.

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We hold the highest standard for quality, and implement a comprehensive Six-step Quality Control (QC) program.

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We have delivered more than 200+ LEED certified projects and are committed to the continued growth of sustainable building practices in our industry.

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We utilize advanced data capture and processing techniques to improve communications and leverage technology in the workplace.

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I was impressed with the professional manner in which you represented Hensel Phelps and Southwest Airlines to the public and the many airport stakeholders. Whether it was a gate shut down for a fuel system tie-in, night work to reconfigure the entire lobby and security checkpoint, or interfacing with the airports user’s groups, Hensel Phelps always presented a detailed plan and maintained a clean and professional workplace. The way the project was managed made it easy for everyone to take pride in the accomplishments of the team.

— Denise M., Southwest Airlines