The implementation of Hensel Phelps' Continuous Improvement Process (CIP) is a logical progression in this tradition of continual quality improvement. CIP broadens the focus of the company's quality improvement efforts for all aspects of the company's business. It empowers every employee to thoroughly examine every aspect of the manner in which his or her job is performed. It provides a vehicle for bringing potential improvements to the attention of the company's managers for evaluation and implementation.

